For purposes of these policies, B4BUZZ means the operator of this customer feedback and review management service. Where the service is used by a hotel, resort, B&B, villa, homestay or other hospitality business, that property may separately determine how guest information is used for its own operational purposes.
1. Informational and operational tool
The service is a software tool for collecting and managing guest feedback. It is not legal, financial, medical, security or professional advice.
2. No guarantee of review outcomes
The service cannot guarantee a particular rating, review volume, Google review, guest response, revenue result or business outcome.
3. External platforms
Redirects to Google or other external platforms are controlled by those platforms. Their content, availability, ranking, moderation and policies are outside the operator’s control.
4. Client responsibility
Clients remain responsible for their property operations, guest communications, complaint handling, regulatory compliance, staff actions and decisions made using reports generated by the service.
5. Accuracy
Reports depend on information submitted by guests and clients. Analytics should be treated as operational information rather than a guarantee that every incident or guest opinion has been captured.
6. No absolute security guarantee
Security controls reduce risk but cannot eliminate every cyber, infrastructure or third-party risk.
Contact: support@b4buzz.com
Garden View. 440 S.C. Rd. Kolkata, WB, India.