GUEST FEEDBACK • ISSUE MANAGEMENT • REPUTATION GROWTH

Turn Guest Feedback Into Business Growth

Collect reviews, resolve issues, and strengthen your online reputation with a complete feedback management platform for modern businesses.

✓ 7 Days Zero-Cost Trial✓ No Card Details Required✓ Multi-Area Monitoring✓ Team Accountability✓ Department-wise Insights✓ Mobile Friendly✓ Personalised Branding✓ Robust Customer Support
✓ No card required✓ Easy onboarding✓ Cancel anytime
Naksh Guest Review Manager dashboard and guest review interface preview
600+Businesses Trust Us
5★Customer Rating
20%Better Online Reputation*
600+Businesses
5★Customer Rating*
20%Reputation Improvement*
7 DaysZero-Cost Trial
100%Mobile Responsive
BUILT FOR CUSTOMER EXPERIENCE

Everything you need to turn feedback into action

One clean workspace for collecting feedback, spotting service gaps, assigning accountability and understanding performance.

✦

QR-based Guest Feedback

Collect structured feedback from reception, rooms, restaurants, spas and other areas.

✦

Private Issue Management

Keep 1–3 star feedback internal and route issues to the right person or department.

✦

Google Review Flow

Guide satisfied 4–5 star guests to your Google review destination.

✦

Multi-Area Monitoring

Track different QR sources and operational touchpoints separately.

✦

Team Role-Assigning

Assign issues and accountability without creating unnecessary staff accounts.

✦

Department-wise Performance

Understand where service quality is strong and where improvement is needed.

✦

Clean, Easy Interface

A simple dashboard designed for busy owners, managers and operators.

✦

Mobile Friendly

Review dashboards and operational alerts from phones, tablets or desktops.

✦

Personalised Branding

Use your business identity, logo, colours and property information across the guest experience.

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Reports & Analytics

Track trends, ratings, issues, severity and feedback with exportable reports.

✦

Notifications

Surface negative feedback, critical issues, assignments and resolutions quickly.

✦

Secure Client Access

Separate client login, subscription controls, tenant isolation and security hardening.

HOW IT WORKS

From guest feedback to measurable improvement

01

Place QR Codes

Deploy branded QR sources across the customer journey.

02

Capture the Experience

Guests rate the experience and, for 1–3 stars, can privately explain what went wrong.

03

Assign & Resolve

Teams receive the right issue with ownership, severity and status.

04

Measure & Grow

Use analytics and reports to improve service and encourage satisfied guests to review publicly.

PRODUCT PREVIEWS

See the experience before you start

Dashboard preview
Client Dashboard
Guest review preview
Guest Review Experience
Analytics preview
Analytics & Performance
Reports preview
Reports & Insights
THE PROBLEM

Customer feedback often gets lost between the guest, the team and the public internet.

  • Negative experiences can appear online without internal visibility.
  • Complaints may reach the wrong person or nobody at all.
  • Owners lack department-wise visibility.
  • Great experiences are not consistently converted into public reviews.
  • Manual spreadsheets do not provide real-time accountability.
THE SOLUTION

A single operational layer between guest experience and reputation.

  • Collect structured feedback across multiple customer touchpoints.
  • Keep service recovery conversations private.
  • Assign ownership and monitor resolution.
  • Route satisfied guests toward public review channels.
  • Use dashboards and reports to identify patterns.
SIMPLE, TRANSPARENT PRICING

Start risk-free. Scale when you are ready.

NO CARD REQUIRED

7 Days Free Trial

₹0

Full access during the trial. No card details required.

  • All core feedback features
  • Dashboard & analytics
  • QR source management
  • Customer support
Start Free Trial →
ANNIVERSARY OFFER

Annual Subscription

₹24,000 ₹12,000/year

50% anniversary discount.

  • Multi-property capability
  • Advanced reports & exports
  • Notifications & issue management
  • Personalised branding
  • Secure client access
Start with Free Trial →
ONE-TIME PAYMENT

Lifetime Subscription

₹59,999 ₹29,999 one-time

Lifetime access with no recurring annual renewal.

  • All core feedback features
  • Advanced reports & exports
  • QR source management
  • Custom feedback questions
  • Issue management & notifications
  • Client support
Choose Lifetime →
WHO CAN LEVERAGE THIS SOFTWARE?

Built for businesses where customer experience matters

Hotels & ResortsRestaurants, Cafés & Food BusinessesBars, Pubs & LoungesHospitals, Clinics & Diagnostic LabsTravel Agencies & Tour OperatorsSalons, Spas, Beauty & Tattoo StudiosGyms, Fitness Centres & AcademiesAutomotive Service ProvidersHome Services & TradesProfessional ServicesEducation & Training BusinessesChildcare & Family ServicesPet ServicesEvent Planners & VendorsReal Estate & Property BusinessesTransportation & LogisticsEntertainment & Game CentresB2B Service ProvidersHomestays, B&Bs & Guest HousesCloud Kitchens & Delivery Businesses
CUSTOMER VOICE

What customers say

FAQ

Questions before you start?

Do I need a credit card for the free trial?

No. The 7-day trial is designed to start without card details.

Can I monitor multiple areas or properties?

Yes. The platform supports multiple QR sources and property-level management subject to the subscription quota.

Is the software mobile friendly?

Yes. The client-facing dashboard and guest experience are designed to work across mobile, tablet and desktop screens.

Can I use my own branding?

Yes. Property branding can include the property name, logo and brand colours.

How are 4–5 star guests handled?

The guest is guided toward the configured public Google review destination, while the system keeps the private feedback path for 1–3 star experiences.

How does customer support work?

The product includes robust customer support for onboarding, configuration and operational questions.

Can I change the annual price later?

Yes. Pricing changes are subject to the applicable subscription and pricing terms.

Can I cancel after the trial?

Subscription and cancellation terms should be reviewed in the applicable Terms and Refund/Cancellation Policy.

READY TO SEE IT IN ACTION?

Give your customer feedback a smarter workflow.

Start your 7-day zero-cost trial without card details.

Start Free Trial →Login