For purposes of these policies, B4BUZZ means the operator of this customer feedback and review management service. Where the service is used by a hotel, resort, B&B, villa, homestay or other hospitality business, that property may separately determine how guest information is used for its own operational purposes.
1. Prohibited use
Users must not use the service to conduct unlawful activity, impersonate guests, fabricate reviews, manipulate ratings through deceptive means, harass guests or staff, distribute malware, attempt unauthorised access, interfere with service availability, or violate third-party rights.
2. Review integrity
The platform is intended to facilitate authentic guest feedback. Clients must not create fake guest identities, manufacture reviews, selectively misrepresent aggregate results, or use the service to post reviews pretending to be consumers.
3. Personal information
Users must not enter unnecessary sensitive personal information into feedback or issue fields. Passwords and payment credentials must never be entered into guest feedback forms.
4. Enforcement
Suspected abuse may result in rate limiting, content review, account suspension, termination, preservation of relevant security records and referral to appropriate authorities where required.
Contact: support@b4buzz.com
Garden View. 440 S.C. Rd. Kolkata, WB, India.